Return and Refund Policy
Our return and refund policy for ShopTShirtOnline is as follows:
- Customers may return or exchange any unused, unwashed, and undamaged item within 14 days of receiving their order for a full refund or exchange. All items must be in their original condition with all tags attached.
- If an item is received damaged or defective, please contact us within 3 days of receiving the item at contact@shoptshirtonline.com and we will issue a refund or exchange.
- To initiate a return or exchange, please contact our customer service team at contact@shoptshirtonline.com to receive a return shipping label. Return items should be sent to: 102 Ash St, Adin, CA 96006, United States.
- Please note that customers are responsible for return shipping costs unless the item is damaged or defective.
- Sale items and personalized items are final sale and cannot be returned or exchanged.
We strive to provide high-quality products and excellent customer service at ShopTShirtOnline. If you are not satisfied with your purchase, please don't hesitate to contact us at contact@shoptshirtonline.com to initiate a return or exchange. We will do our best to make sure that you are satisfied with your shopping experience.